Frequent Asked Questions

Sometimes you can bump into questions. See if you can find answers to them below.

If not, contact us on hello@signageplayer.io

Content

You can upload files such as  .jpg, .png, .mp4 and can of course help you to convert your files to these formats.

Customer Support

Of course! Send us an e-mail at hello@signageplayer.io and we’ll help you.

No problem, we’ll get an alert and try to reboot it for you. You’ll also get an alert so you can try to reboot it yourself from your browser.

However, you don’t have to be afraid of black screens. We have a fail-over function that download your latest content, and shows that.

Upload content to your media library and then you can create a playlists by drag and drop the content to it. Decide when and where the content should be broadcasted, and press play.
The content can be broadcasted in real-time or scheduled to be shown later.

You can create different playlists and show different content depending on time of day, day of the week etc.

Always to be able to communicate the right message, at the right time, to the right target audience for maximum effect.

Watch this movie to see how you can broadcast on your screens.

Watch this movie to see how you can monitor your screens.

You can operate on wifi, but we recommend that you invest in cable for best operational reliability.

You can upload files such as  .jpg, .png, .mp4 and can of course help you to convert your files to these formats.

If the screen loose network a fallback content of your choice will be shown. The latest shown content is downloaded and will continue to be shown.

However, if the screen turns black because of damage or similar an alert will be sent out and a technician needs to repair/replace it.

In a jiffy! Send an e-mail to hello@signageplayer.io and let’s take it from there.

You get access to the digital signage software, future updates, possibility to buy add on’s and customized solutions. And you always pay per screen.

Visual Art, who owns Signage Player, are also clients and users of the digital signage software. Therefore, it’s continuously developed according to the markets needs and requests. We have a tech department that are working on ongoing development, which is included in your subscription.

Our unique selling point is simplicity. It’s easy to use. It’s easy to understand. It makes your work easier.

We are also great at integrations and we have a solid and stable platform for the screens.

Signage Player is scalable and can grow, or scale down, with you. Therefore, it’s suitable for larger companies such as smaller ones. If you are local or global, everyone can use Signage Player.

It’s always works and is showing content. It should also be able to handle integrations and gather data from the clients’ platforms.

It should be able to integrate other platforms and templated content.

A robust digital signage software should make it impossible to fail. You don’t have to be an IT-person, anyone can work in Signage Player.

Digital communication channels can help you get your message through. It grabs attention and can drive hard objectives such as sales or operational efficiency but also soft objectives such as overall customer experience.

Dayparts helps you communicate the right message, at the right time to the target audience. No matter time of day or day of the week. Digital communication channels enable more messages, dynamic content, simpler workflow, and simple way to create content and schedule directly in the platform.

You have full control of your digital fleet no matter where they are located, in comparison with analogue sign when you don’t know what’s shown.

You can show the latest campaign and remove it in real-time if i.e the product is sold out

You ensure your communication messages are correct and on brand.

License

Price, POS-data, image bank, stock status, energy consumption, Machine Learning, AI, QR-codes, queuing system, social media, RSS-feeds etc

You get access to the digital signage software, future updates, possibility to buy add on’s and customized solutions. And you always pay per screen.

Visual Art, who owns Signage Player, are also clients and users of the digital signage software. Therefore, it’s continuously developed according to the markets needs and requests. We have a tech department that are working on ongoing development, which is included in your subscription.

Our unique selling point is simplicity. It’s easy to use. It’s easy to understand. It makes your work easier.

We are also great at integrations and we have a solid and stable platform for the screens.

Signage Player is scalable and can grow, or scale down, with you. Therefore, it’s suitable for larger companies such as smaller ones. If you are local or global, everyone can use Signage Player.

It’s always works and is showing content. It should also be able to handle integrations and gather data from the clients’ platforms.

It should be able to integrate other platforms and templated content.

A robust digital signage software should make it impossible to fail. You don’t have to be an IT-person, anyone can work in Signage Player.

Digital communication channels can help you get your message through. It grabs attention and can drive hard objectives such as sales or operational efficiency but also soft objectives such as overall customer experience.

Dayparts helps you communicate the right message, at the right time to the target audience. No matter time of day or day of the week. Digital communication channels enable more messages, dynamic content, simpler workflow, and simple way to create content and schedule directly in the platform.

You have full control of your digital fleet no matter where they are located, in comparison with analogue sign when you don’t know what’s shown.

You can show the latest campaign and remove it in real-time if i.e the product is sold out

You ensure your communication messages are correct and on brand.

Pricing & Support

In a jiffy! Send an e-mail to hello@signageplayer.io and let’s take it from there.

Technical

API is the acronym for Application Programming Interface, which is a software intermediary that allows two applications to talk to each other. Each time you use an app like Facebook, send an instant message, or check the weather on your phone, you’re using an API.

A trigger is an event that changes the content on the screen in real-time. It can be weather, opening a door or pushing a button.

A trigger can be used in a broadcast for example to play content on locations with different opening hours or be played as a takeover on all screens as a takeover with specific interval.

You can operate on wifi, but we recommend that you invest in cable for best operational reliability.

Price, POS-data, image bank, stock status, energy consumption, Machine Learning, AI, QR-codes, queuing system, social media, RSS-feeds etc

2022 © Visual Art. 

All rights reserved.

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08-15 32 00

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113 31 Stockholm

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